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    • Billing
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    • Satellite Service Management
      Back to home
      1. Help Center
      2. Pivotel
      • Tracertrak
        • Getting Started with Tracertrak
        • Tracertrak Best Practices
        • Administration
        • Devices
        • inReach
        • Iridium Extreme I9575
        • SPOT GEN3 / GEN4 / TRACE
        • RockFLEET
        • RockSTAR
        • SafeWorker App
        • Smartone C / Smartone Solar
        • Configuration
        • Preferences
        • Mapping
        • Alarms & Notifications
        • Check-ins
        • Messaging
        • Geofences
        • History & Reports
        • Help
        • Tracertrak Releases
      • RedPort
        • Optimizer
        • Halo Wi-Fi Extender
        • XGate
      • Pivotel
        • Billing
        • Satellite Internet Management Service
        • Satellite Service Management

      Pivotel

      Pivotel satellite services knowledge base regarding satellite products, airtime plans and policies.
      • Can I change my postpaid annual plan if I am under contract?

      Billing

      • SelfCare: Getting Started with Pivotel's Online Billing Platform
      • SelfCare: Password Update
      • SelfCare: Spend Alerts
      • Can I pay in advance?
      • SelfCare: How do I add payment information and setup auto payments?
      • Selfcare: I am trying to login, but we have not been set up for this service.
      • How do I understand the usage on my bill?
      • I have received my first invoice and the charge is more than I was expecting, why is this?
      • What is the difference between monthly and Annual postpaid plans?
      See more

      Satellite Internet Management Service

      • Pulsar Satellite Internet Data Management: How to Create a New Account
      • Pulsar Satellite Internet Data Management: How to Create Device Profiles

      Satellite Service Management

      • How do I setup spend alerts?
      • What number should I dial for emergency services?
      • Why is the Service Agreement necessary for airtime?
      • What is the difference between Prepaid and Postpaid plans?
      company logo
      Pivotel Help Center
      • Go to Pivotel
      • Go to Customer Portal