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Help Center
Pivotel
Tracertrak
Getting Started with Tracertrak
Tracertrak Best Practices
Administration
Devices
inReach
Iridium Extreme I9575
SPOT GEN3 / GEN4 / TRACE
RockFLEET
RockSTAR
SafeWorker App
Smartone C / Smartone Solar
Configuration
Preferences
Mapping
Alarms & Notifications
Check-ins
Messaging
Geofences
History & Reports
Help
Tracertrak Releases
RedPort
Optimizer
Halo Wi-Fi Extender
XGate
Pivotel
Billing
Satellite Internet Management Service
Satellite Service Management
Pivotel
Pivotel satellite services knowledge base regarding satellite products, airtime plans and policies.
Can I change my postpaid annual plan if I am under contract?
Billing
SelfCare: Getting Started with Pivotel's Online Billing Platform
SelfCare: Password Update
SelfCare: Spend Alerts
Can I pay in advance?
SelfCare: How do I add payment information and setup auto payments?
Selfcare: I am trying to login, but we have not been set up for this service.
How do I understand the usage on my bill?
I have received my first invoice and the charge is more than I was expecting, why is this?
What is the difference between monthly and Annual postpaid plans?
See more
Satellite Internet Management Service
Pulsar Satellite Internet Data Management: How to Create a New Account
Pulsar Satellite Internet Data Management: How to Create Device Profiles
Satellite Service Management
How do I setup spend alerts?
What number should I dial for emergency services?
Why is the Service Agreement necessary for airtime?
What is the difference between Prepaid and Postpaid plans?