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Pulsar Satellite Internet Data Management: How to Create Device Profiles

Learn how to set up device profiles within Pulsar to better manage your satellite data usage.

Pulsar is an online satellite internet data management tool. Within the portal, users can use device profiles to set rules such as data limits and bars which control monthly data usage and prevent unintended overage charges.  

Follow this article to learn what device profiles are, how to create them. 

Please Note: To move forward, you will need to have a Pulsar account set up. If you do not have this, please refer to the previous article, Pulsar Satellite Internet Data Management: How to Create a New Account 


What is a Device Profile?

A device profile is set of predetermined rules that help you manage your data usage. Every data service is automatically assigned to the Pulsar default profile when activated.

For services in the default profile, Pulsar sends alert emails to the address registered on your Pivotel account when data usage for each plan reaches 50%, 85%, and 100% of a pre-set data alert limit. It also automatically bars data usage when it reaches a pre-set data bar limit. 

For plans with a data inclusion, the Pulsar default profile will send email notifications at 50%, 85% and 100% of the data inclusion and will bar usage at 150% of the data inclusion. 

The Pulsar default profile cannot be edited or deleted, but once a new Pulsar profile is created and devices have been assigned to it, users can deviate from the default profile rules by setting different data alerts and bar limits, removing a data bar, or changing the email addresses that receive Pulsar notifications.  

It is important to remember that each service can only be assigned to one profile.

How to Create a New Profile 

  1. Once logged into your Pulsar account, select ‘Profiles’. Click ‘+ Create Profile’.

    Screen Shot 2023-05-04 at 3.27.11 PM
  2. Enter a Profile Name. Click ‘+ Add Action’.

    Screen Shot 2023-05-04 at 3.27.25 PM
  3. Under ‘1st Action’, is where you will create the first rule for this profile.

    1. Under "Monitor", select and enter a value for one of the options below. This is the metric that will be controlled with the 1st Action.

      1. Overall Data Volume (MB)

      2. Percentage of Data Allowance (Refers to % of data inclusion if the plan has a data inclusion limit or % of data limit for a casual plan with no data inclusion. Max limit is 300%.)

      3. Portal User Action (Refers to changes made by uses.)

    2. Under "Action", select one of the options below. This is the action that will taken when a data limit is reached.

      1.  Alert (Refers to the sending an email and or SMS to configure recipients.)

      2. Individual Service – Bar Data (Refers to the sending an email and or SMS to configure recipients AND barring the service.) 

      3. Individual Service – Unbar Data (Refers to the sending an email and or SMS to configure recipients AND unbarring barring the service.)

      4. Group - Bar Data (Group service refers to Shared Corporate Allowance Plans (SCAP), e.g. Inmarsat BGAN M2M SCAP 50MB.)

      5. Group - Unbar Data Alert (Group service refers to Shared Corporate Allowance Plans (SCAP), e.g. Inmarsat BGAN M2M SCAP 50MB.)

    3. Choose one of the following for each Action. This is useful when you want to send alert notifications to your team members who are not registered with a Pivotel account.

      1. Email alert only

      2. SMS alert to mobile only

      3. Email and SMS alerts Email alerts are free. 

About Alerts: You can enter as many email addresses and mobile numbers as required. Separate multiple email addresses and mobile numbers with a comma and ensure there is no space in between. Mobile numbers must be entered in international format. 

About Data Bars: Email AND SMS alerts are recommended for each Data Bar action to ensure you and your team members receive these critical notifications. When the service is data barred, you can log into PULSAR to unbar the service in real time.

4. Once the 1st action is configured, click 'Add Action' to create multiple actions under the same profile or click 'Create Profile' to save the new profile with its actions.

Screen Shot 2023-05-04 at 4.15.58 PMHow to Allocate Services to a Profile

Once a new profile is created as above, you will need to create a new Provisioning Group with your Profile and assign services to the new Provisioning Group for the profile to take effect. A service is assigned to the default profile unless you re-assigned it to your new profile.

  1. Under ‘Provisioning Groups’, click ‘+ Add Provisioning Group’.

    1. Enter your Group Name and select your profile.

    2. Click ‘Add’ to save.

      Screen Shot 2023-05-04 at 4.36.38 PM
  2. To move a service to a new Provisioning Group, you can do one of the following:

    1. Click on the terminal image or SIM image and drag the services from the Default Group to your new Provisioning Group

      Screen Shot 2023-05-04 at 4.36.54 PM
    2. Or select the service, then click ‘Modify Service’, select ‘Change Provisioning Group’, select the group you wish to move the service to and click ‘Add’ to save.

      Screen Shot 2023-05-04 at 4.41.04 PMScreen Shot 2023-05-04 at 4.41.13 PM
  3. You can now click on your new Provisioning Group to view the services assigned to the Group.

Please Note: Every time you update a profile, the profile actions will refresh and impact every device associated with that profile. The actual data usage of the service will not reset with a new updated profile. If you need to update an alert or bar the service at a certain MB used, you need to update the profile level to be the current usage plus the new MB data usage for the alert or bar. For example, if your current data usage for your service is 80MB and you would like to get an alert at the next 50MB used, you need to update the profile to alert you at 130MB.