The SOS Alarm is raised and SOS Alerts are sent to the nominated recipients which, for GEOS enabled accounts, includes GEOS.
SOS Emergency Flow
SOS Configuration Considerations
SOS Alarm recipients:
- Who should receive SOS alarm notifications?
*Administrators are mandatory recipients of SOS alarm notifications
- Will the alarm recipients be available when an SOS alarm goes off?
- Are the responsibilities of the alarm notification recipient clearly understood in the event of an SOS?
- Do you have a procedure for how SOS events should be responded to?
- Is there redundancy built into your SOS response process?
- Have you tested your SOS escalation and response process to determine its effectiveness?
- Are the emergency contacts you have nominated trained and equipped to be the first point of contact in an emergency?
- Will these individuals always be contactable at a time when an emergency could occur?